All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate.
The deposit can vary on the tour that you are booking, please ask us at the time of booking and please refer to our terms and conditions.
You can pay your tour by bank transfer. Please could you use your booking reference or surname as the payment reference in order that we can locate the payment for you more easily. Bank details will be available on your confirmation or provided if you contact us.
Groups sizes can vary, we can tailor tours for your group, however do remember that the cost may dependant on the group size. We can also offer generous concessions for group leaders. To find out more about a group booking, please contact us directly.
We can offer concessions for groups (dependent on size), certain tours also have discounts for children and infants, please get in touch and we can discuss your requirements.
We use coaches from all over the United Kingdom and aboard to provide transfers and tours. We only use luxury coaches for our tours. Get in touch now to discuss your group requirements.
Many of our tours are available to book well in advance. Please get in touch to request more information on your chosen tour. For a tailored group, please book as far in advance as possible as we would like to secure the best accommodation and travel arrangements.
The weather varies in each destination, for the most up to date report by the Met Office, please click here to find the local forecast for your destination.
We do offer travel insurance, please click here for more information.
Some nationalities or destinations require you to have a visa. Please click here for further information.
EHIC stands for European Health Insurance Card, please click here for more information.
Yes we can. Get in touch to organise it now.
Yes we can. Talk to us for more information on this.
We can arrange bulk baggage movements in order to assist your group through the airports on departure and return. This will allow you to concentrate on looking after your group and the airport will take your luggage for you. Talk to us about organising this.
Most flights require you to check in two hours before the departure time, each departure will vary and information will be provided to you before departure.
Each tour is different, and the majority will be met by a guide or representative on arrival in destination.
The meal provision is different for each pilgrimage, please see your confirmation or itinerary for further details.
Your hold luggage allowance and hand baggage can vary between different airlines. Please check with our team when booking. This information will be printed on your travel documentation that will be sent out around two weeks before departure.
Most airlines are ticketless meaning you’ll only require your passport to check in. We do however send out a travel wallet which will include details of your pilgrimage, luggage tags, joining instructions and in some cases an itinerary of your pilgrimage.
Most hotels will charge a single room supplement and these charges vary between hotels. Please ask at the time of booking.
We can arrange free wheelchair hire in different places. Certain pilgrimages will be able to help with pushing however we request you have your own dedicated pusher. For other destinations such as Rome, Fatima, The Holy Land and Poland, please talk to a team member when booking.
You can bring your own wheelchair. If you intend to bring an electric mobility aide we ask you to notify us at the time of booking. We will require you to provide us with the make and model. Certain destinations are not easily accessible with wheelchairs, please seek advice from us at the time of booking.
Unlike pet dogs, recognised guide and assistance dogs are permitted to travel, with their owners, in the cabin of the aircraft with UK, European and most international air carriers, who will provide floor space in an adjoining seat. Please notify us of your intention to bring a guide dog. We will require the pet passport for any guide dog wishing to travel and your guide dog must be microchipped. Please click here the latest information.
Most hotels with have rooms with disabled access. Please request this type of room at the time of booking.
Seating requests are dependent on the airline. If requests can be made, we will need to be notified at the time of booking. They are also subject to change.
You can carry fruit, vegetables and all solid foods in your hand baggage. However, foods in sauces or with a high liquid content (such as sauces, pastes, soups and stews) cannot come through security. The size of container must not exceed 100ml, regardless of the amount contained inside. Please note that jams, honey and other preserves are also subject to these restrictions. With regards to baby food, only carry what you need for the trip. Wet wipes and powdered baby food are fine, but baby milk and baby food (liquid, gel or paste form) will be subject to additional security screening. Subject to change.
If you have any special dietary requests, please inform us at the time of booking. We will then forward this information onto any providers. If an inflight meal is offered, we will inform the airline as well, however this is not always guaranteed.
Any liquids over 100ml cannot be taken into the cabin of the aircraft. Anything else has to be checked in.
For any other information or questions you may have please email us at email@example.com or contact us on 0333 011 3841.